Frances Farrer-Brown,
Tour Guide

laptop and mobile device mockup for Frances Farrer-Brown tour guide website

Project scope

Website rebuild
Styling bundle
Custom illustrations
Copywriting

The Brief

Frances came to me needing a complete overhaul of her website as it was a good 20+ years old and impossible for her to update. Aside from looking outdated, the site wasn’t responsive and was confusing to navigate, so it was a case of starting from scratch with the structure and overall design.

Screenshots from Frances Farrer-Brown tour guide website

Our Approach

With the target audience being of an older demographic looking for a trustworthy and professional guide, the look and feel needed to come across as traditional and informative, but with a brightness that reflected the light-hearted nature of Frances and the entertaining experience she provides.

illustrated icon of a coach
Frances Farrer-Brown homepage
illustrated icon of a speech bubble

As well as a beautifully optimised site that she could manage herself, I developed the styling, copy and design, and added some hand-drawn illustrations throughout the site for that personable touch.

illustration of two roses and rosebuds
'Before' screenshot of Frances Farrer-Brown's homepage

Before

illustration icon of a female tour guide

“Tanya worked on my new website with splendid results. She listened to what I wanted, and offered sensible suggestions and helpful guidance, with clear communication at every step.

Altogether a thoroughly professional designer and one I would not hesitate to recommend.”

Frances Farrer-Brown, Blue Badge Tour Guide